We have found some devices which do not / will not connect to 20MHz 2.4GHz networks, so we set 20/40 as the default.
For 5GHz, we choose 20MHz wide channels to keep the possibility of self interference with our radios on the roof low, and provide more efficient use of spectrum. Our speed plans fit within the 20MHz channel, so I'm ok with this for now also.
But again, this is a range problem not a performance one.
We always connect external antennas before powering on the device. I can guarantee this, as I'm the one that did this one .
In fact, we dont even remove the yellow sticker from the device. We remove it and replace it on the far right side, above the pull out information tab.
Given that the ax2 has a 4dBi for 2GHz and 4.5dBi for 5GHz, vs the ax3's 3.3 & 5.5... unless my RF theory is wrong or outdated, range and power levels would be better with the ax3 vs the ax2. Hence my problem.
As I posted on the other thread, as crazy as it sounds.... my gut feeling is that the hAP ax3 isn't even using the external antennas, and the WiFi/RF signals that people are able to pick up is just being radiated from the device itself.
If the technical specs of the ax3 are correct, (with all other things being equal) the range should be slightly better vs the ax2.
Since I have 2 (possibly 3) instances of this now (this one was the first one that jumped out as blaringly obvious, because I was replacing one of our own/older routers that I knew the range of), I feel like there is an inherent problem.
Having said that, Maybe I just shut up and deploy all ax2's since they're significantly cheaper and save us a ton of money in the long run hahaha.
For 5GHz, we choose 20MHz wide channels to keep the possibility of self interference with our radios on the roof low, and provide more efficient use of spectrum. Our speed plans fit within the 20MHz channel, so I'm ok with this for now also.
But again, this is a range problem not a performance one.
We always connect external antennas before powering on the device. I can guarantee this, as I'm the one that did this one .
In fact, we dont even remove the yellow sticker from the device. We remove it and replace it on the far right side, above the pull out information tab.
Given that the ax2 has a 4dBi for 2GHz and 4.5dBi for 5GHz, vs the ax3's 3.3 & 5.5... unless my RF theory is wrong or outdated, range and power levels would be better with the ax3 vs the ax2. Hence my problem.
As I posted on the other thread, as crazy as it sounds.... my gut feeling is that the hAP ax3 isn't even using the external antennas, and the WiFi/RF signals that people are able to pick up is just being radiated from the device itself.
If the technical specs of the ax3 are correct, (with all other things being equal) the range should be slightly better vs the ax2.
Since I have 2 (possibly 3) instances of this now (this one was the first one that jumped out as blaringly obvious, because I was replacing one of our own/older routers that I knew the range of), I feel like there is an inherent problem.
Having said that, Maybe I just shut up and deploy all ax2's since they're significantly cheaper and save us a ton of money in the long run hahaha.
Statistics: Posted by cbwecomm — Sat Jan 06, 2024 5:37 pm