After powering down a Chateau 5G router and then powering it up again, the device doesn't boot. This is the 3rd time for the last 4 months. During these 4 months there were other powering down/up cycles and everything was okay.
The only solution I've found so far is to put the device in a netinstall mode, reformat and reinstall the RouterOS and reconfigure it from scratch. I don't know how to extract a support file before reformating.
The symptoms are:
1. Power down the device
2. Power up the device
3. Within the first 10-25 seconds the router is activating its LAN ports
4. Then it shuts the LAN ports down and freezes
5. Only the power blue led is lit.
Can you guys suggest anything that can help us understand if this is a software or hardware issue?
BR!
The only solution I've found so far is to put the device in a netinstall mode, reformat and reinstall the RouterOS and reconfigure it from scratch. I don't know how to extract a support file before reformating.
The symptoms are:
1. Power down the device
2. Power up the device
3. Within the first 10-25 seconds the router is activating its LAN ports
4. Then it shuts the LAN ports down and freezes
5. Only the power blue led is lit.
Can you guys suggest anything that can help us understand if this is a software or hardware issue?
BR!
Statistics: Posted by ros44 — Wed Feb 21, 2024 12:05 pm