Hello!
I have a problem from a customer regarding the connection of the home automation app.
the customer has a static IP with port forwarding for remote access and has had the wifi programmed at home with a class of IPs different from that of the wired network.
- wired network : 192.168.1.x
- wirelless network : 192.168.88.x [mikrotik cap ac]
he tells me that since he had the parameters of the wifi network changed, the app almost never works if connected to wifi at home.
the customer has an iPhone.
question: if the phone can't connect to the app in wifi mode, shouldn't it automatically try to connect remotely?
Attached is the wifi antenna configuration image
Thank you,Luca.
I have a problem from a customer regarding the connection of the home automation app.
the customer has a static IP with port forwarding for remote access and has had the wifi programmed at home with a class of IPs different from that of the wired network.
- wired network : 192.168.1.x
- wirelless network : 192.168.88.x [mikrotik cap ac]
he tells me that since he had the parameters of the wifi network changed, the app almost never works if connected to wifi at home.
the customer has an iPhone.
question: if the phone can't connect to the app in wifi mode, shouldn't it automatically try to connect remotely?
Attached is the wifi antenna configuration image
Thank you,Luca.
Statistics: Posted by ibbog84 — Wed Feb 07, 2024 9:24 am